IATA protects their data, and delivers a safer and more flexible dev environment for testing and training

The International Air Transport Association (IATA) is the trade association for the world’s airlines.

To keep pace with innovation while protecting their data, they turned to Own.

Industry
Transportation
Headquarters
Geneva, Switzerland
Employees
1,500
Products
Backup and Recovery
Data Seeding
Clouds

Backup and Recovery

IATA protects their data, and themselves, from a growing number of users with Own Recover

Challenges

A setup of independent business units and business processes sharing data, drove concerns of conflictual data changes, errors and auditability.

IATA needed a less painful and faster process to restore data than the option provided by Salesforce.

Consolidating several small systems into Salesforce created a siloed approach to data management.

IATA needed a backup solution in place to be compliant with some audits, such as the ISO/IEC 27000-series.

Solutions

Daily backups give IATA an extra parachute for data changes compared to the standard field history tracking– making life a lot easier.

With Own, the team can quickly repair and recover if something goes wrong.

Own fully mitigates the risks of data loss and eases the compliance process for some information security assessments like the ISO/IEC 27000-series.

Sandbox Seeding

The International Air Transport Authority (IATA) delivers a safer and more flexible dev environment for testing and training by enriching sandboxes with Own Accelerate

Challenges

Testing and replicating massive data changes is prone to data error or corruption

Complex process to provide devs with subsets of data for testing in dev environments before committing to a release path

In order to fully test and train, IATA needed an easier way to manage the data in their sandboxes.

Solutions

Accelerate enables the team to rehearse a massive data cleanliness exercise to determine the impact on the production environment without affecting live data.  

IATA can leave all the triggers and automations enabled and have a clear picture of what is going to happen without disrupting the production environment.

Accelerate lets developers test data quickly and try things that they wouldn't be able to do in the full copy sandbox, knowing the data is fully backed up.

About IATA

The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 290 airlines or 82% of total air traffic. We support many areas of aviation activity and help formulate industry policy on critical aviation issues.​

IATA is led by Willie Walsh, Director General since April 2021.

*Retrieved from iata.org

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When we saw Own, we didn't see a tool, we saw a complete solution to the pain points the whole backup and restoring process represents.
Pedro Velasco
Salesforce Manager at IATA
It feels great to know that Own is there – the products are super useful for so many things.
Pedro Velasco
Salesforce Manager at IATA
We love the Own Compare feature. We go to the backup and restore the values we need in a matter of minutes.
Pedro Velasco
Salesforce Manager at IATA
With Own Enhanced Sandbox Seeding, we are able to try things with data that we wouldn't be able to do in the full copy sandbox.
Pedro Velasco
Salesforce Manager at IATA
With all the legacy data we have in our organization, I don't see how else we could work without Sandbox Seeding from Own.
Pedro Velasco
Salesforce Manager at IATA
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Backup and Recovery
Data Seeding