Accidental Deletion
33% of data loss in US occurs due to accidental deletion
Incorrect Overwriting
27% of data loss occurs due to overwriting of correct information with incorrect information
User Errors
70% of data loss can be attributed to user errors
Featured Webinar
7 Steps to Recovering Lost Data using the Salesforce Weekly Export
Wednesday, October 24, 2018 | 1 PM ET
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Customer Support

Have questions?

OwnBackup Support is here to help.

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Knowledge Base

A great place to find answers to various questions on different topics.

KNOWLEDGE BASE

 

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Resources Page

Check out our Resource Page for recent webinars, case studies, and additional documentation.

VISIT RESOURCES

 

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FAQs

For quick questions on backup, restore, and billing check out our FAQs page.

VISIT FAQs

 

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Submit a Ticket

Have a question or comment for OwnBackup Support? Please submit a ticket.

SUBMIT A TICKET

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Call Support

Our customer support team is available by phone:
Monday-Friday: 3am-5pm ET
Sunday: 7am-3pm GMT
(excluding company holidays)
US: +1 646.503.5100 
Israel: +972 (9) 374.1321 

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Support Policy

Review OwnBackup's Customer Support Policy with information on case logging and response time.

REVIEW SUPPORT POLICY