OwnBackup.com knows that you care how information about you is used and shared, and we want you to know that we will do so carefully and in compliance with applicable laws.
A reference to “OwnBackup,” “we,” “us,” “our,” or the “company” is a reference to OwnBackup.com, Inc.
When you use our website to browse the information we make available, browser cookies are used by us and third parties to allow our website to function and collect useful information about visitors. Our website, hosted by a third-party hosting provider, automatically stores server logs containing Browser Information (browser type, IP (Internet Protocol) address, geographical location, referral source, length of visit, the pages and files you interacted with, and operating system type). This information is used for administrative, network, security and statistical purposes.
When you submit a form via our website, sign up for a webinar, use our Contact Us feature or request customer support, we ask you for your name, business email, company name, number of employees, your role, country, and any pertinent information you voluntarily provide in a message field and the IP (Internet Protocol) address of the browser that submitted the form.
We use this information to respond to your query, including providing you with any requested information about our services. This information is also used to contact visitors about their interest in our company’s services.
We use web Browser to operate and improve our websites and services. We may also use Browser Information alone or in combination with Personal Data to provide you with personalized information about our service.
We do not use the information you provide to make any automated decisions that might affect you.
We may retain data for a period of time consistent with the original purpose of collection and legal basis. OwnBackup determines the appropriate retention period for data based on the nature, sensitivity, risk of harm and applicable legal requirements. After expiry of the retention period, OwnBackup will delete the data. Should there be any data that we are unable, for technical reasons, to completely delete from our infrastructure, we will ensure appropriate controls and measures are in place to prevent any further use of the data.
We keep inquiry emails for up to five years, after which they are deleted. Customer relationship management records are kept for up to five years after the last contact with you after which they are deleted.
When you sign up for our services, we ask you for your name, phone number, company name, number of employees, email, password (we do not have access to your password) and your acceptance of our Subscription Services Agreement.
When you utilize our services to backup or archive your corporate application data, we may retain this data for a period of time consistent with the original purpose of collection. You choose to determine the appropriate retention period in the administrative portal of our service. At the termination of the contract, we will delete the backed-up data within 30 days.
We may also use web beacons, such as in marketing emails that notify us when you click on a link to our service in the email. Such tracking technologies are used to operate and improve our email communications.
We may store Personal Data with our authorized third party contracted platforms such as hosted server providers (currently Amazon Web Services and Microsoft Azure) but do not share Personal Data with them. However, data that we have received consent, as a controller, may be stored on third party contracted email and marketing platforms.
By law, you can ask us what information we hold, as a data processor, about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your Personal Data, you may withdraw that consent at any time.
If we are processing your Personal Data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your Personal Data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Additionally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To exercise your right regarding your Personal Data by email, mail or phone, please use the contact information provided at the bottom of this policy. We will try to respond to all legitimate requests within one month and will contact you should we require additional information in order to honor your request.
We may also process Personal Data in the role of a data processor (see "OwnBackup as a Data Processor" section above). If your data has been submitted to us by an OwnBackup customer and you wish to exercise rights you may have under applicable data protection laws, please inquire with our customer directly. In some cases, we may not have access to data, thus if you wish to make your request directly to us, please provide the name of the OwnBackup customer who submitted your data when you contact us. We will refer your request to that customer and will support them as needed in responding to your request within a reasonable timeframe.
We use numerous security technologies and procedures to help protect customer and Personal Data. All Personal Data has physical, technical and organizational controls in place designed to protect against unauthorized access, use or disclosure. We secure customer and Personal Data provided to us on servers in hardened, secure hosted facilities. These steps take into account the current state of technology and sensitivity of the information we collect, process and store.
We follow industry accepted standards to protect Personal Data. However, you are solely responsible for protecting your password, limiting access to your computer, and signing out of the OwnBackup platform after your sessions.
To learn more about our current practices and policies regarding security and confidentiality of the OwnBackup platform, please see our Security Controls.
OwnBackup may transfer your Personal Data to countries other than the one in which you live. We deploy the following safeguards if OwnBackup transfers Personal Data originating from the European Union (EU) or Switzerland to other countries not deemed adequate under applicable data protection law:
European Union Model Clauses. OwnBackup offers European Union Model Clauses, also known as Standard Contractual Clauses, to meet the adequacy and security requirements for our customers that operate in the European Union, and other international transfers of data. A copy of our data processing addendum, incorporating Model Clauses, is available here.
OwnBackup.com does not provide services to children under the age of 18. If you are under 18, you may use OwnBackup.com only with the involvement of a parent or guardian.
To communicate with our Data Protection Officer, please email email@example.com.
400 Kelby Street
Fort Lee New Jersey, USA
Last Updated: May 25, 2018