Accidental Deletion
33% of data loss in US occurs due to accidental deletion
Incorrect Overwriting
27% of data loss occurs due to overwriting of correct information with incorrect information
User Errors
70% of data loss can be attributed to user errors

Privacy Policy



OwnBackup.com knows that you care how information about you is used and shared, and we want you to know that we will do so carefully and in compliance with applicable laws.

A reference to “OwnBackup,” “we,” “us,” “our,” or the “company” is a reference to OwnBackup.com, Inc.


 
  1. Personal Data
  2. When you use our website
  3. When you submit a form via our website
  4. When you use our service
  5. Cookies, web beacons and other tracking technologies
  6. Who do we share Personal Data with
  7. OwnBackup's Roles
  8. Your rights as a data subject
  9. Security
  10. International Data Transfer Contractual Terms
  11. Are Children Allowed to use OwnBackup.com?
  12. Data Protection Officer
  13. Terms of Service, Notices, and Revisions
  14. Contacting Us 


Personal Data

If Information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, OwnBackup may use it for reasonable business purposes. To the extent information is associated with an identified or identifiable natural person and is protected as Personal Data under applicable data protection laws, it is referred to in this Privacy Policy as “Personal Data.”

When you use our website

When you use our website to browse the information we make available, browser cookies are used by us and third parties to allow our website to function and collect useful information about visitors. Our website, hosted by a third-party hosting provider, automatically stores server logs containing Browser Information (browser type, IP (Internet Protocol) address, geographical location, referral source, length of visit, the pages and files you interacted with, and operating system type). This information is used for administrative, network, security and statistical purposes.

When you submit a form via our website

When you submit a form via our website, sign up for a webinar, use our Contact Us feature or request customer support, we ask you for your name, business email, company name, number of employees, your role, country, and any pertinent information you voluntarily provide in a message field and the IP (Internet Protocol) address of the browser that submitted the form.

We use this information to respond to your query, including providing you with any requested information about our services. This information is also used to contact visitors about their interest in our company’s services.

We use web Browser to operate and improve our websites and services. We may also use Browser Information alone or in combination with Personal Data to provide you with personalized information about our service.

We do not use the information you provide to make any automated decisions that might affect you.

We may retain data for a period of time consistent with the original purpose of collection and legal basis. OwnBackup determines the appropriate retention period for data based on the nature, sensitivity, risk of harm and applicable legal requirements. After expiry of the retention period, OwnBackup will delete the data. Should there be any data that we are unable, for technical reasons, to completely delete from our infrastructure, we will ensure appropriate controls and measures are in place to prevent any further use of the data.

We keep inquiry emails for up to five years, after which they are deleted. Customer relationship management records are kept for up to five years after the last contact with you after which they are deleted.

When you use our service

When you sign up for our services, we ask you for your name, phone number, company name, number of employees, email, password (we do not have access to your password) and your acceptance of our Subscription Services Agreement.

When you utilize our services to backup or archive your corporate application data, we may retain this data for a period of time consistent with the original purpose of collection. You choose to determine the appropriate retention period in the administrative portal of our service. At the termination of the contract, we will delete the backed-up data within 30 days.

Cookies, web beacons and other tracking technologies

When you use our website, service, or receive marketing emails from us, we use cookies and similar technologies (such as web beacons) from our service or authorized third parties to administer the service, gather aggregated demographic information about visitors accessing our site as a whole, and interaction with emails from us. 

You can control the use of cookies at the individual browser level. To opt-out from data collection by Google Analytics you can download and install a browser add-on, which is available here.

We may also use web beacons, such as in marketing emails that notify us when you click on a link to our service in the email. Such tracking technologies are used to operate and improve our email communications.

Who Do we share Personal Data with

We may store Personal Data with our authorized third party contracted platforms such as hosted server providers (currently Amazon Web Services and Microsoft Azure) but do not share Personal Data with them. However, data that we have received consent, as a controller, may be stored on third party contracted email and marketing platforms.

OwnBackup's Roles

This notice describes our Privacy Policy as it pertains to OwnBackup as a data controller in connection with our activities such as marketing, sales and events, and as a data controller as specifically referred to below. OwnBackup offers our customers Software as a Service through which our customers choose to backup or archive their data running on our platform. In this capacity, OwnBackup is the data processor of your data and our customers are the controller, responsible for the collection, processing, consent and disclosure of your Personal Data.

Your Rights as a Data Subject

By law, you can ask us what information we hold, as a data processor, about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your Personal Data, you may withdraw that consent at any time.

If we are processing your Personal Data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your Personal Data for reasons of consent or legitimate interest, you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

Additionally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.

To exercise your right regarding your Personal Data by email, mail or phone, please use the contact information provided at the bottom of this policy. We will try to respond to all legitimate requests within one month and will contact you should we require additional information in order to honor your request.

We may also process Personal Data in the role of a data processor (see "OwnBackup as a Data Processor" section above). If your data has been submitted to us by an OwnBackup customer and you wish to exercise rights you may have under applicable data protection laws, please inquire with our customer directly. In some cases, we may not have access to data, thus if you wish to make your request directly to us, please provide the name of the OwnBackup customer who submitted your data when you contact us. We will refer your request to that customer and will support them as needed in responding to your request within a reasonable timeframe.

Security

We use numerous security technologies and procedures to help protect customer and Personal Data.  All Personal Data has physical, technical and organizational controls in place designed to protect against unauthorized access, use or disclosure. We secure customer and Personal Data provided to us on servers in hardened, secure hosted facilities. These steps take into account the current state of technology and sensitivity of the information we collect, process and store.

We follow industry accepted standards to protect Personal Data. However, you are solely responsible for protecting your password, limiting access to your computer, and signing out of the OwnBackup platform after your sessions.

To learn more about our current practices and policies regarding security and confidentiality of the OwnBackup platform, please see our Security Controls.

International Data Transfer Contractual Terms

OwnBackup may transfer your Personal Data to countries other than the one in which you live. We deploy the following safeguards if OwnBackup transfers Personal Data originating from the European Union (EU) or Switzerland to other countries not deemed adequate under applicable data protection law:

European Union Model Clauses. OwnBackup offers European Union Model Clauses, also known as Standard Contractual Clauses, to meet the adequacy and security requirements for our customers that operate in the European Union, and other international transfers of data. A copy of our data processing addendum, incorporating Model Clauses, is available here.

Are Children Allowed to Use OwnBackup.com?

OwnBackup.com does not provide services to children under the age of 18. If you are under 18, you may use OwnBackup.com only with the involvement of a parent or guardian.

Data Protection Officer

To communicate with our Data Protection Officer, please email dpo@owmbackup.com.

Terms of Service, Notices, and Revisions

If you choose to visit OwnBackup.com, your visit and any dispute over privacy is subject to this Privacy Policy and our Subscription Services Agreement. We periodically update this Privacy Policy. We will post any privacy policy changes on this page and if the changes are significant, we will provide notice by sending you an email notification. We, however, encourage you to periodically review this Privacy Policy page for updates. 

Contacting Us

To exercise your rights regarding your Personal Data or if you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at privacy@ownbackup.com or by mail to:

OwnBackup Inc.
Attention: Privacy
400 Kelby Street
Fort Lee New Jersey, USA

Last Updated: May 25, 2018