Yes, OwnBackup encourages you to reach out to a member of our team and speak with a Backup Consultant. Our team of experts in cloud to cloud backup will put together a tailored demo of OwnBackup’s products designed to highlight how our solution will help protect your specific environment.
Absolutely, OwnBackup offers fully functional evaluations of OwnBackup for Salesforce and OwnBackup for ServiceNow and OwnBackup for Social (including your corporate Facebook, Twitter and LinkedIn profiles).
We recommend that you first setup a backup of either your Salesforce production or sandbox instance. Once backed up, you should run through a number of data loss scenarios and see for yourself how comprehensive OwnBackup’s compare and restore tools truly are. An OwnBackup Backup Consultant would be happy to work with you during your trial period to help you build an evaluation plan to ensure that your cloud data will be 100% protected.
There is no need to re-setup your software. Your existing trial account will be automatically updated once you have signed the Order Form and received the countersigned form back from OwnBackup.
All orders must be placed with an OwnBackup Backup Consultant. One of our Backup Consultants will be happy to speak with you during your evaluation process and then provide an Order Form containing a customized quote for you and your organization. Once you have signed the Order Form, OwnBackup will countersign the Order Form and send it back to you. The date that the countersigned form is sent back to you will be considered the start date for your agreement (Effective Date) with OwnBackup.
It’s easy to request an obligation free quote. Just contact a Backup Consultant via our website or email us at firstname.lastname@example.org.
At this time, OwnBackup supports US Dollars (USD) and Israeli Shekels (NIS), for Israeli customers only.
Current pricing information is always available online: https://www.ownbackup.com/salesforce-backup-pricing-ownbackup
OwnBackup does not typically offer discounts. Our goal is to provide enterprise grade cloud to cloud backup tools at the best prices. Our products start at just $1.95 per month per user (with a minimum of 50 users). We’ve built discounts directly into the prices we publish on our website.
Yes, educational pricing is available to qualified institutions. Please contact a Backup Consultant for details.
Yes, non profit (not for profit) discounts are available to qualified non profit organizations. Please contact a Backup Consultant for details.
OwnBackup accepts the following payment methods:
OwnBackup’s payment terms are Net 30. You will receive an invoice along with the countersigned Order Form. Payment should be made promptly within 30 days of receipt of invoice. Please keep in mind the payment processing times listed above under payment methods.
If payment is not received within 30 days of receipt of an invoice, your order is subject to immediate cancellation by OwnBackup.
As soon as you receive a fully executed version of your Order Form, your Software Subscription Agreement will come into effect and your account status will be automatically marked as an active account. Payment is due in full within 30 days of receipt of an invoice.
You can pay an outstanding invoice via any of the accepted payment methods listed above.
At this time, OwnBackup accepts payment in either US dollars (USD) or Israeli Shekels (NIS) for Israeli customers only.
Immediately! As soon as your order is Effective, you can start using your subscription. Typically, you’ll already have had a trial account setup and your account’s status will be automatically converted into full subscription upon the Order Date.
While we hope you never need to, you can cancel your subscription at any time with 30 days written notice to OwnBackup. Keep in mind that payment will be due in full for the full term of your Agreement upon cancellation. To cancel your subscription, please contact a Backup Consultant.
OwnBackup cannot offer refunds for service that has been already contracted and paid for.
All subscriptions will automatically renew for additional 1 year periods at the end of your current contract period. If you do not wish for your contract to renew at the end of your contract period, please contact a Backup Consultant prior to 30 days before your contract ends.
An OwnBackup user that requires a license are active, used Salesforce Sales Cloud, Service Cloud and Force.com Platform Licences. Free Chatter licenses do not count towards your OwnBackup user count.
Within OwnBackup’s current price structure, we’re unable to make any changes to our Software Subscription Agreement. If you consider our pricing model and the costs of creating and managing individual agreements with each of our customers, you can begin to understand our position. Maintaining a standard agreement with all of our customers allows us to focus our resources on meeting our obligations under these agreements. Do keep in mind of course that our agreement has been very carefully authored to be fair to both you and us.
The Order Date listed on the Services Order Form is the Effective Date of your Agreement
OwnBackup is a certified Salesforce ISV (Independent Software Vendor) AppExchange partner. OwnBackup has been listed on Salesforce’s AppExchange since 2012.