Backup and Recovery

The University of San Francisco discovers you can do so much more with a backup tool than just backup your data.

Challenges

Student data is protected by federal law, which the USF IT team takes seriously.

To be better stewards of the confidential student data in Salesforce and comply with federal and other regulations, the team could no longer make do with the native backup tools they were getting from Salesforce.  

The team was way too busy to spend time manually backing up data with native tools that are also limited in their ability to restore large data volumes and do it quickly.

Solutions

With Own, USF can quickly set up backups, know that the data is protected, and when (not if) the moment arises, have a suite of tools to get running smoothly again.

In addition to daily backups, the team finds tremendous value in Own’s investigative tools and notifications of smart data/metadata comparison and org changes.  

IT keeps a nice comfortable grasp on what’s going on and can catch data manipulations users make.

Sandbox Seeding

University of San Francisco eliminated the bottleneck of getting critical data over to sandboxes.

Challenges

Very complex data sets and several custom objects within HEDA and Customer Communities took a prohibitive amount of time to manually move data into sandboxes.

With a lot of cooks in the kitchen and projects happening simultaneously, USF needed a solution to quickly spin up sandboxes without any risk to the production org.

Due to the dependency of relationships, seeding sandboxes presented challenges–it was impossible to manually capture all pieces of data.

Solutions

Own Accelerate enables the team to have enough data for testing and respond to client needs.

Downstream impact: solutions get through development and testing so much faster with the team saving so much more time.

Own simplified data seeding and anonymization easily saving several hours a week.

About USF

The University of San Francisco is a private, Jesuit Catholic university that reflects the diversity, optimism, and opportunities of the city that surrounds it. USF offers more than 230 undergraduate, graduate, professional, and certificate programs in the arts and sciences, business, law, education, and nursing and health professions. At USF, each course is an intimate learning community in which top professors encourage students to turn learning into positive action, so the students graduate equipped to do well in the world — and inspired to change it for the better.

For more information, visit usfca.edu