Trilogy empowers internal teams with OwnBackup and reduces risk, project hours, and development hours

Trilogy’s mission is to provide comprehensive financial planning services to people across America.

Johnny Lambert, the IT Director understood, it’s when, not if you lose data and set about to control the #1 risk factor, human error with a data backup and recover solution.

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Industry
Financial Services
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Headquarters
Huntington Beach, CA
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Employees
150+
Products
backup
Backup and Recovery
  • The ROI of OwnBackup goes beyond just dollars and time saved. It’s made our employees happier by taking the pressure off of them and letting them know ‘we’ve got your back’, which is what we value most.
    Johnny Lambert
    Director of Information and Technology at Trilogy Financial

Challenge

  • Prior data loss events resulting in hours to restore, and more importantly, the idea that data could be lost forever, moved the need for a backup solution to the top of Trilogy’s priority list.

  • Exporting fields during org migrations did not maintain contact to account relationships, forcing the team to manually recreate 2,000 lines of code over hundreds of hours.  
     
  • Without a backup solution in place, system admins worried they might make an error or delete records by mistake. Too much pressure on the team could lead to high turnover.

Solution

  • With OwnBackup, Trilogy can find the data and restore lost records in less than one hour avoiding costs up to thousands of dollars per event.
     
  • OwnBackup helps Trilogy export complex records and see all object changes in minutes –saving a ton of time vs digging through csv files.  
     
  • Trilogy IT has a safety net and assurance that ‘we’ve got your back’, a happiness factor that can’t be measured in dollars.  
     
  • Saved 50-60 hours of outsourced project time in the first year – $6500 alone just for one project. 
     
  • Significantly reduced risk to Business Continuity Plan along with cyber and liability insurance costs, paying dividends all year long. 
     
  • Lowered the #1 risk factor–Human Error.

Trilogy + OwnBackup

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