Michigan State University further-enhances their operations with an advanced strategy for Salesforce AppExchange applications. MSU seeks out applications that:

• Support agile operations
• Extend across multiple environments
• Provide value for large data volumes
• Give visibility into adoption components
• Have an easy-to-use interface and configuration

As they continued to grow their Salesforce Org, Michigan State University focused on solving three data protection challenges. First, Michigan State University was backing up their Salesforce data with the Weekly Export, but found the processing time had become too lengthy. They also couldn’t back up metadata or maintain parent/child relationships during a data recovery. The second challenge MSU’s CRM management team had was to ensure they would be able to recover from a data loss and corruption incident. The team ended up deciding to seek out another faster, more comprehensive backup and recovery method than the Salesforce Weekly Export. Finally, Michigan State University was experiencing numerous challenges with a slow, manual sandbox replication processes. MSU develops a significant amount of custom code across their Salesforce platform, which makes speedy sandbox replication critical to their operations.

On a mission to protect their institutional data and speed up their development operations, Michigan State University sought out a comprehensive data backup and recovery solution.

After a thorough proof of concept, Michigan State University felt confident in choosing OwnBackup as their backup and recovery vendor. After connecting OwnBackup to their Salesforce Org, MSU was running their first backup within minutes. The OwnBackup interface helps Michigan State University easily identify data loss or corruption using visual graphs as well as data and metadata compare. During day-to-day operations and transformative projects, MSU leverages Smart Alerts to ensure no unexpected data changes go unnoticed. Smart Alerts also alert MSU’s CRM team to data and metadata changes before their end users notice.

Before deployment to production or a sandbox, Michigan State University uses OwnBackup Compare to identify if any new validation rules exist to avoid deployment failures. Furthermore, Michigan State University now has the support of OwnBackup Sandbox Seeding to populate anonymized test data in minutes, speeding up development cycles significantly. OwnBackup Sandbox Seeding has reduced MSU’s replication times from almost a day to less than an hour.

On a mission to protect their institutional data and speed up their development operations, Michigan State University sought out a comprehensive data backup and recovery solution.

OwnBackup helped Michigan State University recover from an accidental data corruption shortly after their partnership began. An ID field on their Accounts had a varying numbers of leading zeroes.

"OwnBackup Sandbox Seeding has reduced Michigan State University’s replication times from almost a day to less than an hour."

These leading zeros were accidentally removed by Excel automation while the file was being prepared. The leading zeros on several account IDs were then removed during a data load. Using OwnBackup’s visual graphs, they were able to locate the date the change took place. Then, with OwnBackup Compare they looked at the day before and after the change to locate the corrupted data. Finally, they used OwnBackup to restore just the corrupted data.

OwnBackup has clearly proven to be more than just a backup tool for Michigan State University. For example, Michigan State University’s internal policy does not allow them to restore fields that aren’t tracked in their own Salesforce Field History Tracking. Therefore, they use OwnBackup’s daily backups and Compare capability to perform their history tracking. Audit logs, including fields, are already backed up with OwnBackup. In fact, OwnBackup offers MSU unlimited storage for all of their data, metadata, and attachments. OwnBackup helps MSU keep track of all the changes made to a field of an individual record.

With OwnBackup, Michigan State University continues to accelerate their growth and build resiliency with data protection peace of mind.