IATA protects their data, and delivers a safer and more flexible dev environment for testing and training

The International Air Transport Association (IATA) is the trade association for the world’s airlines.

To keep pace with innovation while protecting their data, they turned to OwnBackup.

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Industry
Transportation
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Headquarters
Geneva, Switzerland
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Employees
1,500
Products
backup
Backup and Recovery
sandbox seeding
Sandbox Seeding
  • When we saw OwnBackup, we didn't see a tool, we saw a complete solution to the pain points the whole backup and restoring process represents.
    Pedro Velasco
    Salesforce Manager at IATA
  • It feels great to know that OwnBackup is there – the products are super useful for so many things.
    Pedro Velasco
    Salesforce Manager at IATA
  • We love the OwnBackup Compare feature. We go to the backup and restore the values we need in a matter of minutes.
    Pedro Velasco
    Salesforce Manager at IATA
backup

Backup and Recovery

IATA protects their data, and themselves, from a growing number of users with OwnBackup Recover

Challenge

A setup of independent business units and business processes sharing data, drove concerns of conflictual data changes, errors and auditability.
 
IATA needed a less painful and faster process to restore data than the option provided by Salesforce. 
 
Consolidating several small systems into Salesforce created a siloed approach to data management.
 
IATA needed a backup solution in place to be compliant with some audits, such as the ISO/IEC 27000-series.

Solution

Daily backups give IATA an extra parachute for data changes compared to the standard field history tracking– making life a lot easier.
 
With OwnBackup, the team can quickly repair and recover if something goes wrong.
 
OwnBackup fully mitigates the risks of data loss and eases the compliance process for some information security assessments like the ISO/IEC 27000-series. 
  • With OwnBackup Enhanced Sandbox Seeding, we are able to try things with data that we wouldn't be able to do in the full copy sandbox.
    Pedro Velasco
    Salesforce Manager at IATA
  • With all the legacy data we have in our organization, I don't see how else we could work without Sandbox Seeding from OwnBackup.
    Pedro Velasco
    Salesforce Manager at IATA
sandbox seeding

Sandbox Seeding

The International Air Transport Authority (IATA) delivers a safer and more flexible dev environment for testing and training by enriching sandboxes with Enhanced Sandbox Seeding (ESBS)

Challenge

Testing and replicating massive data changes is prone to data error or corruption
 
Complex process to provide devs with subsets of data for testing in dev environments before committing to a release path
 
In order to fully test and train, IATA needed an easier way to manage the data in their sandboxes.

Solution

ESBS enables the team to rehearse a massive data cleanliness exercise to determine the impact on the production environment without affecting live data.  
 
IATA can leave all the triggers and automations enabled and have a clear picture of what is going to happen without disrupting the production environment. 
 
ESBS lets developers test data quickly and try things that they wouldn't be able to do in the full copy sandbox, knowing the data is fully backed up.

International Air Transport Association Avoids Data Turbulence with OwnBackup

Recently, Pedro Velasco, a Salesforce Manager at IATA joined us to talk about the importance of a backup of recovery solution to IATA. He also shared how the team uses OwnBackup to protect their data and streamline their development process.

Read Interview Highlights
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