Azbil North America Continues to Implement Salesforce Customer 360 Products

Azbil North America continuously implements new Salesforce products. For instance, they recently implemented Salesforce CPQ, a system that helps sellers quote pricing for complex and configurable products, and Pardot, a marketing automation platform. Imminently, Azbil North America will implement Salesforce B2B Commerce to help develop a customer-facing platform that can dynamically adapt to client needs for optimal service and value.

Azbil North America Realized Their Salesforce Data and Metadata Was At Risk

As Azbil North America continued to expand their Salesforce footprint, they realized their critical business data, applications, and, most importantly, their unified customer experience could be at risk if a user-inflicted data loss or corruption were to occur.

Furthermore, with so much focus on Salesforce development, metadata, namely configurations and custom code, are critical to Azbil North America.

To reduce their risk and maintain business continuity, Azbil North America sought out an independent backup and recovery solution that could function seamlessly with Salesforce. The solution needed to be able to restore both data and metadata quickly and on-demand in the event of a data loss or corruption.

Azbil North America Safeguards Salesforce Data and Metadata with Own

With Own, Azbil North America has invested in a comprehensive Salesforce data and metadata protection solution that includes daily, automated backups, advanced compare, as well as granular and complete recovery. Azbil North America was very pleased with the simplicity of Own’s seamless, 15-minute implementation process. Right away, Own helped Azbil North America simplify and speed up the process of backing up data, metadata, attachments, and relational data.

In addition, during both day-to-day operations and transformative projects, Azbil North America leverages Smart Alerts to ensure no unexpected data or metadata changes go unnoticed. Azbil North America now has peace of mind knowing they can seamlessly and efficiently restore both data and metadata if a user-inflicted data loss or corruption were to occur.

"Azbil North America now has peace of mind knowing they can seamlessly and efficiently restore both data and metadata if a user-inflicted data loss or corruption were to occur."

Azbil North America Is Required to Maintain a GDPR-Ready Backup and Recovery Strategy

Azbil North America puts compliance, security, and data privacy at the forefront of everything they do. GDPR, as well as stringent internal data privacy and security policies, mandated Azbil North America to select a Salesforce data protection partner that could help them protect data and comply with GDPR across all their Salesforce backups.

Azbil North America also required a Salesforce partner solution that was Privacy Shield certified since they were in the process of incorporating Privacy Shield as part of their GDPR strategy.

"A prerequisite for success is trial and error. With Own, trying new things in Salesforce is effortless and stress-free."

- Gavin DeFreese, Azbil North America

Azbil North America Has a GDPR-Ready Backup and Recovery Strategy with Own

Own supports Azbil North America by enabling them to automatically generate daily, immutable backups for disaster recovery. Azbil North America’s documented disaster recovery process is easily maintained with Own. Own Find provides data transparency by helping Azbil North America quickly search backed-up data, including attachments, to locate the specific personal data to respond to Subject Access Requests. After locating a Subject’s personal data within backups, Azbil North America can easily forget, rectify, or export directly through the Own interface. Custom backup retention controls support Azbil North America in meeting their corporate risk tolerance for retention of EU Data Subjects in their backups.

Own is certified with Privacy Shield, which enables Azbil North America to keep their backups secured as required when transferring personal data from the EU and Switzerland to the US in support of transatlantic commerce.

Azbil North America Had a Time-Consuming Sandbox Seeding Process

Azbil North America actively leverages sandbox environments throughout their customization development processes. Azbil North America has been building configurations that work with their specific channels within Salesforce to ensure the products they provide are properly specced and placed into their correct final formats. To ensure the custom code deployments run smoothly, they needed to ensure their sandbox environments matched up with their production environments. This process was done through extremely complex spreadsheets, sometimes taking months to complete.

"Own helps us quickly replicate sandboxes during the implementation of newly developed features and for training purposes."

- Gavin DeFreese, Azbil North America

Azbil North America Speeds Up Development and Testing with Own

Azbil North America now has the support of Own Sandbox Seeding to populate their sandboxes with the perfect, anonymized test datasets in minutes, speeding up development cycles significantly and ensuring better testing accuracy before data is released into production. The ability to quickly and easily populate a Salesforce sandbox for realistic testing, as often as they please, speeds the development process and ensures a painless production rollout.

Azbil North America Accelerates Digital Transformation with Own for Salesforce

As Azbil North America continues to develop and grow, Own’s complete and comprehensive data protection offerings assist them with current initiatives as well as future digital transformation projects. Own enables Azbil North America to continue their “Human-centered automation” initiatives on top of Salesforce without the business risk of user-inflicted data loss or corruption.