Backup and Recovery

How to Leverage OwnBackup for Salesforce Data Recovery Scenarios

Adam Layman
|
Solution Engineer
August 27, 2019

In the following videos, we walk you through three practical Salesforce data recovery scenarios and demonstrate what the recovery process would look like with OwnBackup.

OwnBackup Recovery Scenario #1: User-Inflicted Data Loss

A user-inflicted data loss or corruption scenario could involve deleting a few records accidentally or on purpose, updating the wrong field with the wrong values, or a mass upload gone wrong. Watch the video to see how OwnBackup helps recover during this scenario.

OwnBackup Recovery Scenario #2: Metadata Corruption

The second scenario involves corruption of metadata, which could include the unintended changes to the schema, profile permissions, specific objects, fields, workflows, or UI components. Salesforce doesn’t provide any revision history for metadata components so you can only see who made a change when, but not what was changed. Watch the video to see how OwnBackup helps recover during this scenario.

OwnBackup Recovery Scenario #3: Service Disruption

This last scenario doesn’t happen a lot, but it can happen. In a service disruption scenario, a user or admin cannot login to Salesforce or an application cannot access the Salesforce API. Watch the video to see how OwnBackup helps recover during this scenario.

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