After weeks or months of researching vendors and sitting through demos, you’ve finally landed on a new data backup and recovery vendor for your business. What a relief!
But before you start celebrating, you have one more step. Implementing any kind of new technology or software is a critical step of the buying process. When it comes to your data backup solution, implementation is especially important since it affects how quickly you can begin protecting your data.
Backup vendors take considerably different approaches to helping new customers successfully adopt and deploy their solutions. Some simply send customers a user guide, while others require customers to engage consultants to drive costly and unwieldy deployment projects. When evaluating providers, consider a solution that allows you to get up and running right away, with no extra costs for doing so, and a support team that can help you should you need it.
Here’s an overview of OwnBackup’s approach to implementation and how it helps customers protect their data as quickly as possible.
With OwnBackup, backing up your data for the first time takes just a few steps, and most customers are up and running within 10 minutes of beginning the onboarding process:
After your backups are running you can customize your account settings, which includes things like managing users, setting up business units, setting IP restrictions, managing encryption keys, etc. You also have the ability to configure your backups by setting the start time for daily backups, editing retention policies, and more.
OwnBackup offers a multi-channel support service, so even after customers are onboarded, it’s easy for them to get answers to any question they have, or get help with an urgent data restore.
“Simplifying a complicated task- great work! Not only did they deliver an application that simplifies a really complicated process, they provide a consultative approach with a wealth of experience. Very approachable with a great sense of humor!”- Donna H
“Intuitive, Simple to use, Powerful. I think the title says it all. Never had to look at the documentation as it is that easy to use. However, don't let the simplicity fool you. It is a very powerful tool.” - Joey R
“I loved how easy this tool was to configure- we had it up and running in minutes.”- Chris K
“It takes about two minutes to set up your SFDB to back up, and once it's set, you don't really have to think about it again unless there's an issue. Love it.” -Tana I
Source: Salesforce AppExchange
Between our Technical Support and Implementation teams here at OwnBackup, we have over 20 people dedicated to helping you get the most out of service. Here are some of the benefits of OwnBackup’s implementation process:
Reach out to us to learn more about how we can help you protect your valuable data.