OwnBackup customers, we want to share an important update about our online presence.
In addition to OwnBackup’s current domain, ownbackup.com, we are introducing a new domain, owndata.com. If you are an OwnBackup customer, we request your cooperation in adding both domains to your Allow List to ensure a seamless and uninterrupted experience when interacting with our services.
Why should you add the domain to your Allow List?
Adding both domains, ownbackup.com and owndata.com, is essential to ensure the uninterrupted delivery of our services and communications. This step will help prevent emails, notifications, or access requests from being inadvertently blocked or filtered by your security systems, ensuring you receive important updates and information without disruptions.
What action do you need to take?
To facilitate the Allow Listing process, please share the following information with your IT or technical team responsible for managing your email and security settings:
- Add ownbackup.com and owndata.com to your organization's email Allow List.
- Ensure that any security filters or firewalls allow traffic from both domains.
- Notify your team members or colleagues who manage email accounts to make the necessary adjustments.
- We understand that maintaining robust security measures is a top priority, and we assure you that both ownbackup.com and owndata.com domains are under our stringent security protocols to safeguard your data and interactions.
For testing purposes, we will be sending out emails from the email address firstname.lastname@example.org. Therefore, we request that both domains be added to your Allow list by September 24th, 2023.
If you have any questions or require further information to complete this process, please do not hesitate to contact our support team at email@example.com.